Use WhatsApp for a quick support enquiry during business hours.
Open WhatsAppSupport & contact
Talk to the Smart Dentist team.
For account, access, mentorship or app questions, contact us through the channel that works best for you.
Contact options
How can we help?
Include the email address used for your Smart Dentist account and a brief description of the issue. Do not send patient-identifiable clinical information through email or WhatsApp.
Send account and technical support enquiries to our support team.
hello@smartdentist.appSupport hours
Monday–Friday
9:00 AM–5:30 PM
Malaysia Time (MYT)
Before you contact us
Send enough detail to route the issue.
- Your Smart Dentist account email.
- The app screen or module involved.
- The device model and operating-system version.
- What you expected and what happened instead.
Payment and subscription support
Never send full card details. For payment matching, keep the Smart Dentist account email shown on the Stripe checkout page unchanged and share only the Stripe receipt reference if support asks for it.
Clinical and mentorship content
Use the protected mentorship flow in the app for case material. Avoid sending patient records through general support channels.
